About This TIC Trial Offer

See Everything. Miss Nothing. Fix It Before It Breaks.

As a TWAIN Innovation Cloud sponsor, Reveille Software is offering all registered TIC participants an exclusive trial of the Reveille Content Observability Platform — augmented with enhanced TWAIN Usage Metrics purpose-built for the TIC ecosystem. This is the platform that Bank of America, Pfizer, and Fidelity rely on to ensure their ECM, IDP, and automation workflows are always operational.

For TIC developers and integrators, the challenge is the same one every enterprise faces: your TWAIN scanning pipelines, document capture workflows, and content management systems look fine — until they don't. By then, the SLA is breached, the business process is stalled, and IT is scrambling. Reveille surfaces those problems before they become incidents, with over 1,000 purpose-built monitoring tests, self-healing automation, and AI/ML-powered anomaly detection that sees what your dashboards and logs miss.

The TIC trial includes a dedicated TWAIN Usage Metrics layer that exposes scanner health, scan volume trends, job failure rates, workflow throughput, and ECM ingestion performance — giving TIC participants the exact observability primitives needed to build reliable, SLA-backed TWAIN Direct solutions and demonstrate operational assurance to enterprise customers.

The Reveille Platform — 8 Capability Areas
Monitoring
1,000+ Monitoring Tests
Purpose-built tests targeting ECM, IDP, and RPA service level problem areas — the earliest warning system for document and content processes.
Metrics
Usage & Performance Metrics
Gain visibility on how your automation is actually performing — throughput, latency, failure rates, user activity, and SLA adherence in real time.
Self-Healing
Automated Issue Resolution
Ensure uninterrupted processes with automated self-healing actions — detect, diagnose, and remediate without waiting for human intervention.
AI / ML
Intelligent Anomaly Detection
Advanced AI/ML models provide accurate monitoring predictions, anomaly detection, and supercharged workflow intelligence across your content ecosystem.
Alerts
Earliest Warning System
The earliest warning system for document and content processes — configurable alert routing to Slack, Teams, PagerDuty, email, and ITSM platforms.
Dashboards
Visualize & Diagnose Fast
Real-time dashboards that visualize platform health and let you quickly diagnose issues — executive views to deep-dive technical panels, one interface.
Infrastructure
Complete Ecosystem View
Gain a complete view of your automation ecosystem and every system it depends on — servers, databases, APIs, cloud resources, and network dependencies.
Integration
Seamless Enterprise Connection
Connect to ServiceNow, Jira, Splunk, Teams, Slack, PagerDuty, and your existing ITSM and DevOps toolchains — bidirectional data flow out of the box.
TIC-Exclusive Enhancement
Enhanced TWAIN Usage Metrics
Reveille has built a dedicated TWAIN Usage Metrics layer for the TWAIN Innovation Cloud trial — exposing the specific observability signals that matter most to TIC developers, ISVs, and enterprise participants building on TWAIN Direct.
🖨
Scanner Health Monitoring
Device-level health, connectivity status, firmware compliance, and error rate tracking across your entire TWAIN scanner fleet.
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Scan Volume & Throughput
Pages per minute, job completion rates, batch throughput trends, and peak usage pattern analysis — by device, user, and workflow.
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Job Failure Rate Tracking
Real-time failure rate monitoring with root cause classification — CORS errors, auth failures, timeout patterns, and quality rejection analysis.
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Workflow Pipeline Visibility
End-to-end TWAIN Direct pipeline observability — from scan trigger through OCR, data extraction, ECM ingestion, and downstream system delivery.
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AI/ML Accuracy Metrics
OCR accuracy rates, field extraction confidence scores, straight-through processing rates, and human review rate trends over time.
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Billing & Usage Intelligence
Cost-per-page trends, billable page reconciliation, capacity utilisation, and budget alert thresholds — SLA cost assurance in a single panel.
🤖 AI/ML + Self-Healing — Automation That Fixes Itself
Reveille's AI/ML engine learns the normal operating baseline of your ECM and TWAIN workflows, then flags deviations before they cascade into failures. When issues are detected, Self-Healing automation triggers pre-configured remediation scripts — restarting stalled services, clearing queues, re-routing jobs, or escalating with full diagnostic context attached — without waiting for a human to notice the alert. For TWAIN scanning deployments, this means scanner fleet issues resolve before the operator picks up the phone.
Baseline Learning Anomaly Detection Predictive Alerting Auto-Remediation Root Cause Classification Context-Rich Escalation
Compatible ECM, IDP & RPA Platforms
Reveille monitors and measures across your entire content ecosystem
Hyland OnBase Hyland CIC Hyland Alfresco Hyland RPA ABBYY Vantage ABBYY FlexiCapture OpenText Documentum OpenText Extended ECM OpenText Capture OpenText InfoArchive IBM FileNet IBM Datacap IBM CMOD Tungsten TotalAgility Tungsten Capture Tungsten RPA UiPath Microsoft 365 Microsoft Copilot Box
Deployment Options
☁️ AWS ☁️ Microsoft Azure ☁️ Google Cloud Platform 🏢 On-Premise 🔀 Hybrid 🔒 Private Cloud
What's Included in the TIC Trial
  • ✓ Full Reveille platform trial access — all eight capability areas: Monitoring, Metrics, Self-Healing, AI/ML, Alerts, Dashboards, Infrastructure, and Integration — connected to your actual environment.
  • ✓ Enhanced TWAIN Usage Metrics layer — the TIC-exclusive metric suite covering scanner health, scan volume and throughput, job failure rate tracking, workflow pipeline visibility, AI/ML accuracy metrics, and billing/usage intelligence.
  • ✓ 1,000+ monitoring tests pre-configured for your ECM platform(s) — Hyland, ABBYY, OpenText, IBM, Tungsten, Microsoft, UiPath, and Box coverage included in a single deployment.
  • ✓ AI/ML baseline establishment — Reveille's AI engine maps normal operating baselines for your TWAIN and ECM workflows during the trial period, so anomaly detection is active and calibrated from day one.
  • ✓ Self-Healing automation configuration — guided setup of automated remediation actions tailored to your most common TWAIN workflow failure patterns — scanner resets, queue clears, and job re-routing.
  • ✓ Custom TWAIN dashboard — a dedicated Reveille dashboard view built for your TIC deployment showing scanner fleet health, pipeline throughput, SLA status, and TWAIN Direct usage metrics in a single pane of glass.
  • ✓ Onboarding session with Reveille engineers — a dedicated technical session to connect your TWAIN and ECM environment, configure initial monitoring tests, and set up alert routing to your existing ITSM or DevOps tools.
  • ✓ Reveille Sentry partner portal access — TIC participants who are MSPs or ISVs can evaluate Reveille through the Sentry partner program — managing multiple platforms and customers through one pane of glass.
  • ✓ Integration connectivity — connect Reveille to your existing tools during the trial: ServiceNow, Jira, Splunk, Microsoft Teams, Slack, PagerDuty, or any REST-compatible ITSM or notification platform.
Start Your TIC Content Observability Trial →
TIC Participant Trial Request
Start Your Reveille TIC Trial
A Reveille engineer will contact you within 1 business day to configure your trial environment and TWAIN Usage Metrics.
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