Legal & Participation
Terms & Conditions Overview
Before applying to the TWAIN Innovation Cloud, please understand the key terms governing participation. This page summarizes the most important points. The full legal document is available below.
The Most Important Things to Know
We've distilled the full Terms & Conditions into the key points every applicant must understand before participating. This is a plain-language summary — the full legal Terms & Conditions are the binding document.
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Developer Sandbox Only
TIC is a lab environment for experimentation, testing, and innovation. It is not a production platform. Do not rely on it for customer-facing systems, business operations, or regulated data.
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No Production Use — Ever
Deploying TIC integrations in any live, customer-facing, or commercially supported environment is strictly prohibited and constitutes a material breach of these terms, resulting in immediate access revocation.
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Zero Liability — All Parties
TWAIN WG, all partners, and all sponsors disclaim all warranties and accept no liability for data loss, downtime, integration failures, or any damages arising from TIC use. Maximum aggregate liability is $0.
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Sponsor Offers Are Third-Party
Special offers from sponsors (Epson, HP, Canon, etc.) are provided solely by those companies. TWAIN WG is not a party to those offers and makes no guarantees about their terms, availability, pricing, or fulfillment.
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No Regulated Data
Do not introduce PII, PHI, student records (FERPA), payment data (PCI), or any other regulated or sensitive data into TIC. The environment is not compliant with GDPR, HIPAA, FERPA, or any data protection regulation.
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Partners Are Independent
Each partner and sponsor is an independent organization. Participation in TIC does not create any commercial relationship, support obligation, or warranty from any partner toward any other participant.
What You CAN and CANNOT Do
| Activity | Status | Notes |
|---|
| Proof-of-concept development | ✓ Permitted | Core purpose of TIC. Use freely for prototyping and integration testing. |
| Standards compliance testing | ✓ Permitted | TWAIN, VDA 5050, Mopria, and related standards validation encouraged. |
| Cross-vendor integration testing | ✓ Permitted | Test against registered hardware and software partners in the sandbox. |
| Trade show / demo environments | ✓ Permitted | Must be clearly labeled as innovation/demo — not production. |
| Developer workshops and hackathons | ✓ Permitted | Educational and research use is fully supported. |
| Production customer-facing systems | ✗ Prohibited | Strictly forbidden. Immediate termination of access if violated. |
| Processing regulated data (PII, PHI, etc.) | ✗ Prohibited | TIC is not compliant with any data protection framework. |
| Commercial resale of TIC services | ✗ Prohibited | TIC resources may not be resold or sublicensed. |
| Charging customers for TIC-dependent services | ✗ Prohibited | No commercial use. Innovation phase only. |
| Safety-critical robotics operations | ✗ Prohibited | Do not operate AMR/robots in live facilities based solely on TIC connectivity without independent safety systems. |
| Penetration testing / security probing | ✗ Prohibited | Without explicit written consent from TWAIN WG and all affected parties. |
Acknowledgments Required to Apply
By submitting an application, you are confirming all of the following. These are not optional — they are required conditions of participation:
By Applying, I Confirm That:
- I understand the TWAIN Innovation Cloud is a developer and innovation environment — not a production service — and I will use it only for permitted innovation and testing purposes.
- I will NOT use TIC for production workloads, customer-facing applications, business-critical operations, or any environment where downtime or errors would cause harm, financial loss, or regulatory non-compliance.
- I understand that TWAIN Working Group, all partners, and all sponsors provide TIC services "as-is" with no warranties, no SLA, and no liability for any damages, data loss, or service interruptions.
- I understand that sponsor special offers are provided solely by those sponsors — TWAIN WG is not a party to those offers and provides no guarantees regarding their terms, availability, or fulfillment.
- I will not introduce personally identifiable information (PII), protected health information (PHI), student records, payment card data, or any other regulated or sensitive data into the TIC environment.
- I have read, understood, and agree to be bound by the full TWAIN Innovation Cloud Terms & Conditions in their entirety.
- If accepting on behalf of an organization, I represent that I have the authority to bind that organization to these terms.
About Sponsor Special Offers
Several TIC sponsors — including Epson, Hewlett-Packard, Canon, Ricoh, Kodak Alaris, Ambir, Katun, Reveille Software, InOrbit, Aurus, Dynamic Excellence in Information, Quasi Robotics, Pudu Robotics, and KPAX — may offer special pricing, trial programs, pilot opportunities, or other benefits to registered TIC participants.
These offers are entirely independent of TWAIN Working Group. Each offer is created, controlled, and fulfilled solely by the sponsoring company. TWAIN WG:
- ✕Does not guarantee the availability, accuracy, or terms of any sponsor offer
- ✕Does not mediate disputes between participants and sponsors
- ✕Does not endorse any sponsor's products, services, or pricing
- ✕Receives no financial benefit from participant use of sponsor offers
Any dispute related to a sponsor offer must be resolved directly between you and the sponsoring company under whatever terms that company sets.
Questions?
If you have questions about these terms before applying, please contact the TWAIN Working Group team via the main site contact section. We'd rather answer your questions upfront than have misaligned expectations after joining.