TIC Exclusive Partner Offer
PDS
One-Stop Provider for
All Office Business Solutions

Fully Managed Workplace
Automation & Asset Management
You Use It. PDS Handles Everything Else.

PDS's breakthrough Workplace Automation and Asset Management system delivers complete office and robotics ecosystem management — fully installed, continuously monitored, proactively maintained, and field-serviced by PDS experts. Your team does nothing but benefit from maximum uptime and productivity.

🛡️ Zero IT Burden · 100% PDS Managed · Always On
PDS Workplace Dashboard Live
247 Assets Online
98.7% Uptime
0 Open Issues
Fleet Uptime — 30 Day Rolling 98.7%
Proactive Alerts — Managed by PDS
Robot AMR-04 — preventive maintenance scheduled 2m ago
MFP-12 toner at 18% — replacement dispatched 14m ago
Scanner array — firmware update applied remotely 1h ago
Robot Fleet Status
🤖
AMR-01
Active
🤖
AMR-02
Active
🤖
AMR-03
Charging
🤖
AMR-04
Active
98.7%Average Equipment Uptime
80%Reduction in Unplanned Downtime
24/7Continuous Asset Monitoring
4-HourMaximum Field Service Response
100%PDS Managed — Zero IT Burden

Your Team Works. PDS Manages Everything.

The PDS Workplace Automation and Asset Management system is unlike any managed service you've encountered. It is not software you install and then manage yourself. PDS takes complete, end-to-end ownership of your entire office and robotics ecosystem — from day one through the lifetime of the engagement.

🏗️
Full Installation by PDS
PDS engineers handle every aspect of installation — hardware, network connectivity, software configuration, robot fleet commissioning, and system integration. Your staff does not touch a cable.
📡
Continuous Remote Monitoring
Every device, robot, printer, scanner, and MFP is monitored around the clock through PDS's operations center. Live telemetry, usage analytics, and health data flow in 24 hours a day, 7 days a week.
Proactive Maintenance
PDS's intelligent dashboard detects early warning signals — before they become failures — and dispatches maintenance automatically. Issues are resolved before your team ever notices them.
🔧
On-Site Field Service
When physical intervention is needed, PDS certified field technicians are on-site within 4 hours. No waiting on hold. No service ticket backlog. PDS owns the response from call to resolution.
🔄
Firmware & Software Updates
All device firmware, driver updates, security patches, and platform software upgrades are applied by PDS — remotely and automatically — during off-hours, without any disruption to your workflow.
📊
Executive Reporting Dashboard
A real-time dashboard gives your leadership team full visibility into fleet health, utilization, cost-per-output, uptime records, and predictive maintenance schedules — always current, always accurate.
The PDS Promise
"You will never need to call a vendor, file a ticket, or manage a maintenance contract. PDS is your single point of contact, your service team, your technology partner, and your operations command center — all in one."

Problems Solved Before You Know They Exist

The PDS Workplace Automation platform uses an advanced operations dashboard powered by real-time IoT data streams and predictive analytics to identify potential equipment issues days — sometimes weeks — before they cause downtime. PDS acts first. Your productivity never skips a beat.

🔬
Predictive Health Scoring
Every device generates a continuous health score based on usage cycles, error rates, component wear, and environmental factors. PDS engineers monitor score trends and intervene at the first sign of degradation — not after failure.
80% reduction in unplanned failures
⚠️
Automated Alert Dispatch
When the platform detects an anomaly — unusual vibration patterns in a robotic unit, a print head approaching end-of-life, a scanner component reading outside normal parameters — it automatically creates a work order and routes a PDS technician. No human escalation required.
Average alert-to-resolution in under 2 hours
📈
Usage & Utilization Analytics
The live dashboard surfaces peak usage windows, underutilized assets, workflow bottlenecks, and cost-per-output trends across your entire fleet. PDS uses this data to continuously right-size and optimize your deployment — saving you money automatically over time.
20% average reduction in total asset cost
🤖
Robot Fleet Intelligence
AMR and robotic units are monitored for battery health, navigation errors, task completion rates, charging cycle efficiency, and mechanical wear. PDS's fleet intelligence engine schedules preventive maintenance and charging rotations to keep every robot mission-ready at all times.
98.7% robot fleet availability maintained
🔐
Security & Compliance Monitoring
All devices are continuously monitored for security vulnerabilities, unauthorized access attempts, and firmware compliance. PDS applies security patches automatically and maintains audit-ready logs of all device activity, access events, and maintenance actions.
100% patch compliance maintained
📋
SLA & Uptime Reporting
Every month, PDS delivers a comprehensive operations report showing uptime percentages, maintenance actions taken, issues prevented, response times logged, and productivity metrics — giving your leadership team transparent proof of the system's value.
Full monthly SLA performance report included

Intelligent Robots, Intelligently Managed

PDS brings autonomous mobile robotics into your workplace as a seamless, fully managed service. No robotics expertise required. No dedicated IT staff. PDS commissions, operates, monitors, and maintains your entire robot fleet end-to-end.

  • 🚀
    Full Fleet Commissioning
    PDS deploys and commissions your AMR fleet from scratch — facility mapping, task programming, charging station placement, and fleet network integration. Your team walks in the next morning and the robots are working.
  • 🗺️
    Dynamic Facility Mapping & Re-Routing
    PDS continuously updates robot navigation maps as your facility changes. New furniture, construction zones, or layout changes are reflected in robot paths automatically — no downtime, no reprogramming by your staff.
  • 🔋
    Battery & Charging Lifecycle Management
    PDS's platform tracks every robot's battery health curve, optimizes charging cycles to extend battery lifespan, and proactively replaces batteries before capacity degradation affects operations. Battery replacement is included — no surprise costs.
  • 📦
    Document & Mail Delivery Automation
    Integrate autonomous robots into your document workflow — scan-on-demand, interoffice mail delivery, print pickup and distribution, and secure document routing between departments, floors, and buildings without human couriers.
  • 🔩
    Preventive & Corrective Maintenance
    PDS field engineers perform scheduled preventive maintenance on every robot unit — cleaning, mechanical inspection, sensor calibration, and component replacement — before wear causes operational issues. All covered under the managed service agreement.
  • 📡
    TWAIN Innovation Cloud Integration
    PDS's robot fleet connects directly to the TWAIN Innovation Cloud, enabling seamless interoperability with TWAIN-standard scanner, MFP, and print hardware — turning your AMR fleet into a fully integrated node in your workplace document ecosystem.
PDS Robot Fleet — Live Status
🤖
AMR-01
On Delivery Route
🤖
AMR-02
Scan Station
🤖
AMR-03
Auto-Charging
🤖
AMR-04
Print Pickup
4Units Active
98.7%Availability
0Open Faults

The One-Stop Provider for Every Office Business Solution

PDS has built its reputation as the single point of contact for every office technology need. One vendor. One contract. One relationship. No juggling multiple service providers, no misaligned contracts, no finger-pointing when something needs attention.

Whether you need multifunction copiers and printers, high-volume document scanners, autonomous mobile robots, managed print services, or a fully integrated Workplace Automation platform — PDS sources, installs, manages, and services it all under a single agreement.

PDS's partnerships with leading hardware manufacturers — including Konica Minolta and PDS's own Protech service network — mean your organization always has access to best-in-class equipment backed by certified, factory-trained field technicians with a guaranteed 4-hour response time.

Through the TWAIN Innovation Cloud partnership, PDS participants gain early access to next-generation integrations between scanning hardware, robotic fleets, and enterprise document management software — giving your organization a technology advantage that compounds over time.

PDS Solution Portfolio
Multifunction Copiers & MFPs
High-Volume Document Scanners
Autonomous Mobile Robots (AMR)
Managed Print Services
Workplace Automation Platform
Asset Management Dashboard
Desktop & Network Printers
Document Management Software
Fleet Lifecycle Management
On-Site Field Service
Supply & Consumables Management
TWAIN Cloud Integration
  • One vendor, one invoice, one point of accountability for your entire office technology ecosystem.
  • Lease, purchase, or rental options available — structured to match your financial and operational preferences.
  • Protech-certified field technicians with a guaranteed 4-hour maximum on-site response time.
  • Dedicated PDS account manager who knows your facility, your fleet, and your business goals.
  • Transparent, predictable per-unit pricing with no hidden fees, no surprise service charges.

Getting Started Is Effortless

As a TIC participant, your path to the PDS Workplace Automation system is streamlined from first contact to full operation.

01
Submit Your Interest
Complete the form on this page. A dedicated PDS account specialist will contact you within one business day to understand your environment, device inventory, and goals.
02
Facility Assessment
PDS conducts a complimentary on-site (or virtual) assessment of your current office technology estate, identifying automation opportunities, fleet optimization potential, and integration requirements.
03
Custom Solution Design
PDS engineers design a tailored Workplace Automation and Asset Management solution — including hardware selection, robot fleet sizing, dashboard configuration, and integration with the TWAIN Innovation Cloud.
04
Full Installation by PDS
PDS handles every aspect of deployment — hardware installation, network configuration, robot commissioning, facility mapping, and user onboarding. Your team is briefed and ready on day one.
05
Ongoing Management & Optimization
From this point forward, PDS manages everything. Your team uses the system. PDS monitors it, maintains it, updates it, and continuously optimizes it — month after month, year after year.
PDS Support & Contact
🌐
✉️
TIC Partner Email
📞
Toll-Free
📍
Headquarters
38 Sallys Branch Road, London, KY 40741
🕐
Business Hours
Mon–Fri · 8:00 AM – 4:30 PM ET
Field Service Response
4-hour maximum guaranteed on-site response
Important Notice

This offer is provided solely by PDS and is entirely independent of TWAIN Working Group and TWAIN Innovation Cloud. TWAIN WG does not guarantee, endorse, or bear responsibility for this offer's availability, terms, pricing, fulfillment, or any disputes arising from its use. This offer is exclusively available to currently registered and approved TIC participants. See the TIC Terms & Conditions for full details.

Ready for a Workplace That
Runs Itself?

Submit this form and a PDS specialist will contact you within one business day to begin your complimentary facility assessment. As a registered TWAIN Innovation Cloud participant, you receive priority access and TIC-exclusive pricing on PDS Workplace Automation and Asset Management services.

There is no cost, no commitment, and no sales pressure in the first conversation. PDS's goal is to understand your operation and show you what's possible.

Complimentary facility and fleet assessment included
TIC-exclusive pricing — not available through standard channels
Flexible lease, purchase, and rental structures available
4-hour guaranteed field service response time
100% PDS managed — zero ongoing burden on your IT team
Dedicated PDS account manager assigned from day one
PDS × TWAIN Innovation Cloud
Get Special Offer Now!
PDS will contact you within 1 business day. No commitment required.
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